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FREE SHIPPING ON ORDERS ABOVE RM150 [WEST MALAYSIA] || SHIPS FROM MALAYSIA
FREE SHIPPING ON ORDERS ABOVE RM150 [WEST MALAYSIA] || SHIPS FROM MALAYSIA
FREE SHIPPING ON ORDERS ABOVE RM150 [WEST MALAYSIA] || SHIPS FROM MALAYSIA
Due to the high volume of orders, rising COVID-19 cases and shipping disruptions from our delivery partners, you may experience some delivery delays. We do apologize for any inconvenience cause by this and we'll do our very best to make sure orders are delivered on time.
Upon receiving your shipping confirmation, please allow up to 24 - 48 hours for receipt of tracking information (this only applies to ready-stock orders). You may track your item by clicking the tracking number provided in the email or through our Tracking Page. Note that there will be no updates if your parcel is in transit. All orders will be shipped out from our warehouse in Malaysia.
We take up to 24 hours to process all orders. However, all cancellations should be made within 12 hours upon placing your order as stated in our Returns & Exchange Policy.
We use trusted local courier services such as Poslaju, Ninjavan, SkyNet, J&T which is decided by the availability of your area.
The delivery timeframe as listed below:
| Regions | Standard Shipping |
| West Malaysia | 3 - 7 business days |
| East Malaysia | 5 - 10 business days |
| Shipping Cost | Order Value | ||||
| Regions | RM100.00 or less | RM100.01 - RM150.00 | RM150.01 or more | ||
| West Malaysia | RM12.00 | RM10.00 | Free Shipping | ||
| East Malaysia | RM20.00 | RM15.00 | RM10.00 | ||
Please Contact Us or email us at hello@bottomslab.com if you have further enquiries.
