Upon receiving your shipping confirmation, please allow up to 24 - 48 hours for receipt of tracking information (this only applies to ready-stock orders). You may track your item by clicking the tracking number provided in the email or through our Tracking Page. Note that there will be no updates if your parcel is in transit. All orders will be shipped out from our warehouse in Malaysia.


We take up to 24 hours to process all orders. However, all cancellations should be made within 12 hours upon placing your order as stated in our Returns & Exchange Policy.

We use trusted local courier services such as Poslaju, Ninjavan, SkyNet, J&T which is decided by the availability of your area.

The delivery timeframe as listed below:

Regions Standard Shipping
West Malaysia 1 - 3 business days
East Malaysia 3 - 7 business days




Please Contact Us or email us at hello@bottomslab.com if you have further enquiries.